Question 1

Where are my Etsy digital downloads?

Accepted Answer

To access a digital item you've purchased:

1. Log in to your Etsy account
2. Click on “You” (top right)
3. Choose “Purchases and reviews”
4. Find your order. Click on “Download Files” (to the right of the order)
5. The file (a PDF document with a Dropbox link) will be downloaded to your computer
 
Unfortunately, the Dropbox link is necessary because Etsy only allows a maximum digital files size of 20 mb!
 
For further details, or if you do not have an Etsy account (guest check-out), please read Etsy's help page(https://help.etsy.com/hc/en-us/articles/115013328108-Downloading-a-Digital-Item?segment=shopping)

Question 2

How do I get my digital item from the Dropbox link?

Accepted Answer

1. After payment, you will recieve an Etsy order with a downloadable PDF document containing a Dropbox link to your purchase.
2. To download your purchase, open the PDF and click on the Dropbox link. You will then be taken to a page with a .zip file.
3. Click the "Download" button in the top-right corner and select "Direct Download".
4. The .zip file will be downaloaded onto your computer!

If you've purchased a large file, this download may take several minutes depending on your internet connection. Please be patient!

Question 3

What is a ZIP file and how do I open it?

Accepted Answer

A .zip file is a digital folder containing multiple files that have been compressed into a single file for easy sharing and distribution. These files make downloading digital items faster and more efficient.

To open your .zip file after downloading it from the Dropbox link, you will need a desktop computer or laptop.

On Windows, right-click the .zip file and choose "Extract All". Choose a location for the folder to be extracted to, then click "Extract". The extracted folder contains your files!

On a Mac, simply double-click the .zip file and your files will be automatically extracted.

Question 4

Can I re-download items that I've purchased?

Accepted Answer

Yes. Simply follow the Dropbox link in the provided PDF document to download the .zip file again.

If you need another copy of the PDF document, you can download it again from your Etsy orders page.

Question 5

How do I install Photoshop patterns and brushes?

Accepted Answer

To use my patterns and brushes you must have Adobe Photoshop CS6 or newer installed on your computer.

To install a pattern or brush file:
1. Open Adobe Photoshop
2. Open the Preset Manager (Edit > Presets > Preset Manager)
3. Select "Patterns" or "Brushes" from the Preset Type drop-down menu
4. Click the "Load..." button and navigate to the location of the .pat or .abr file on your hard drive
5. Click "Open" to load the pattern or brush file

SKARA DIGITAL STUDIO